Add a card or bank account

• Parent
• Needs: Billing
• School setting: Parent billing
• Phone
• Desktop
• Draft

If you don't see this

• It needs the Billing permission on your child's account. A director grants it under the child's connected users.
• Your school must have Parent billing turned on. It's a school setting, ask your director.

Saved payment methods belong to your account at one school. Card numbers are entered on a secure payment form and never stored in the app.

Steps

1. Open Account and tap Manage Payment Methods.

   Screenshot coming soon01 · /account

   Manage Payment Methods on Account

2. If you pay at more than one school, pick the school in Select School.
3. In Select Payment Method, tap + New Card under Credit or Debit Card, or + New Bank Account under ACH Bank Account.

   Screenshot coming soon02 · /account

   Select Payment Method with card and bank sections

4. On New Payment Method, fill in the form:
   • Card: Name, Card Number, Exp Month, Exp Year, CVV/CVC and the billing address.
   • Bank: Name, Bank Name, Routing Number, Account Number, Confirm Account Number, Account Type and Holder Type, plus the address.
5. Tap Save Credit Card or Save Bank Account.

The new method appears in the list.

Tips

• You can also add a method while paying or setting up autopay; the same buttons appear there.
• Only the sections your school accepts are shown. "No Payment Options" means the school has not turned on online payments.

Troubleshooting

• "Must include first and last name." Type your full name in Name.
• "Bank account number does not match." Retype the account number in both fields.
• + New Bank Account is greyed out. Bank payments are blocked for your family. See Bank payments blocked.