Autopay reminders and invoice notices you will receive

• Parent
• Needs: Billing
• School setting: Parent billing
• Phone
• Desktop
• Draft

If you don't see this

• It needs the Billing permission on your child's account. A director grants it under the child's connected users.
• Your school must have Parent billing turned on. It's a school setting, ask your director.

Your school chooses its billing notices for each tuition schedule, so timing varies by school.

Emails you may get

Email	When
New invoice	A set number of days before the due date. With autopay on, it says no action is needed. A $0 invoice says no payment is required.
Payment reminder	Every few days while an invoice is past due. It has a Pay Now button. See Pay without logging in.
Late fee	If the school charges one, a set number of days past due.
Receipt	After each payment. Bank payments first send a "processing" email.
Autopay Required	Your school turned on Autopay Lock and you have no autopay method yet.
Automatic Payments Turned On	Autopay was turned on for you at an Autopay Lock school.
Returned payment	Your bank returned a payment and autopay was turned off.

Screenshot coming soon01 · /tuition-statements

Invoices in Tuition match the emails you receive

Autopay families

Some schools skip invoice notices for families on autopay and only send the receipt after payment. Others send every notice with a line saying the payment will process automatically.

FAQ

• Can I turn these emails off? No. Billing emails follow your school's settings, not Account → Notifications. Ask your school if you get too many.
• I have autopay but got a reminder. Autopay runs each morning; a reminder can arrive before the run. If it says "You have AutoPay enabled", no action is needed.