Approve a pending pickup at the door

• Director
• Needs: Attendance
• Needs: Approve Communication Items
• Phone
• Desktop
• Draft

If you don't see this

• It needs the Attendance permission. A director grants it under Manage School → Staff → Permissions.
• It needs the Approve Communication Items permission. A director grants it under Manage School → Staff → Permissions.

People a parent added recently show as Pickup (Pending) until a director approves them. A child cannot be released to them before that.

Before you start

• Finish Sign a child out to an approved pickup first.

Steps

1. Start signing the child out: tap the child, then the dashed Sign Out box.
2. Under Pending, tap the person.

   Screenshot coming soon01 · /home

   A pending pickup with approve and deny icons

3. Check their name and contact details.
4. Tap Approve, or Deny if they should not pick up.
5. Once approved, tap them again under Approved to finish the sign-out.

Tips

• Teachers without approval rights see "Please have your director approve them before you release this child."
• The same requests also appear in the Approval Center.
• Parents can also ask to remove someone. See Handle a request to remove a pickup.