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Record a cash or check payment

  • Finance
  • Director
  • Admin
  • Needs: Billing
  • Phone
  • Desktop
  • Draft

Use this when a family hands you cash or a check. Nothing is charged; the payment is recorded against the invoice.

Before you start

Steps​

  1. Open the unpaid invoice and tap ... (top right).
  2. Tap Collect Payment, then Record Physical Payment.
    The Collect Payment sheet
  3. Enter the Amount received. It can't be more than the invoice's balance.
  4. Enter the Check # or Cash Receipt #. Both fields are required.
  5. Tap Record Payment.

Tips​

  • Record a partial amount to leave the rest open.
  • If you recorded it by mistake, open the paid invoice and use Mark Unpaid. See Mark a paid invoice unpaid.

Troubleshooting​

  • No Record Physical Payment option. The invoice is paid or deleted, or it is a credit invoice.