Message a family privately from the office

• Director
• Admin
• Needs: ClassChat
• Phone
• Desktop
• Draft

If you don't see this

• It needs the ClassChat permission. A director grants it under Manage School → Staff → Permissions.

Families conversations are between the family and the school's leadership only. Teachers can't see them.

Before you start

• Finish Open ClassChat first.

Steps

1. Open ClassChat and tap the Families tab.
2. Tap the + button.

   Screenshot coming soon01 · /chat

   The Families tab

3. In Select Child, search for and tap the child.
4. Type your message and tap send.

Tips

• Use Families for billing, enrollment or sensitive topics.
• To tidy the list, swipe a conversation left and tap Archive. It is archived straight away.

Troubleshooting

• No Families tab. It is for assistant directors and above with the ClassChat permission.