Forward, edit or delete a Schoolbox message

• Teacher
• Director
• Admin
• Needs: Create Schoolbox Messages
• Phone
• Desktop
• Draft

If you don't see this

• It needs the Create Schoolbox Messages permission. A director grants it under Manage School → Staff → Permissions.

The ... menu on an open message lets you forward, edit or delete it.

Before you start

• Finish Open Schoolbox first.

Steps

1. Open the message.
2. Check Staff Recipients and Children Recipients. Tap a group to see everyone in it.
3. Tap ... at the top right.

   Screenshot coming soon01 · /family-connect

   The message menu with Forward, Edit and Delete

4. Choose:
   • Forward: opens a new message with the same content. Change the recipients and tap Approve & Send.
   • Edit: change the message and tap Edit message.
   • Delete: tap Yes to confirm.

Tips

• Only the author, directors and approvers can edit or delete a message.

Troubleshooting

• No Edit or Delete in the menu. The message was sent as email. Emailed messages can't be edited or deleted; send a follow-up instead.