Choose Schoolbox recipients

• Teacher
• Director
• Admin
• Needs: Create Schoolbox Messages
• Phone
• Desktop
• Draft

If you don't see this

• It needs the Create Schoolbox Messages permission. A director grants it under Manage School → Staff → Permissions.

You choose children, not parents. Each child's linked parents who have Schoolbox access receive the message.

Before you start

• Finish Send a Schoolbox message first.

Pick families

1. In the composer, tap Add families (or the pencil next to Children Recipients).
2. On In School, choose Whole school or a classroom from the dropdown.
3. Tap Select Active to select every Active child, or tick children one by one. Use Search to find a child.

   Screenshot coming soon01 · /family-connect

   Picking children in the recipient picker

4. Tap Done.

Leads and archived families

• CRM Leads (needs CRM access): switch to this tab and filter by Hot, Warm, Cool or Re-Engage, then tick leads.
• Archived children: tap the ⋮ menu and Show Archived. Tap Viewing Archived to go back.

Pick staff

1. Tap Add staff.
2. Tick staff members or use Select All, then tap Done.

Troubleshooting

• A parent didn't receive it. The parent needs the Schoolbox permission for that child and an email address on file. Staff without an email are skipped.
• Pending or Drop-in children weren't included. Select Active selects Active children only. Tick the others individually.