Use the Texting inbox on the web

• Director
• Admin
• Needs: CRM
• School setting: Texting
• Desktop
• Draft

If you don't see this

• It needs the CRM permission. A director grants it under Manage School → Staff → Permissions.
• Your school must have Texting turned on. It's a school setting, ask your director.

On a computer, a text notification opens the Texting inbox: conversations on the left, the open conversation on the right.

Before you start

• Finish Open CRM Chat texting first.

Steps

1. Click a text notification, or go to https://app.helloasilo.com/sms.
2. Choose All or Unmatched at the top of the list.

   Screenshot coming soon01 · /sms

   The Texting inbox

3. Click a conversation, then reply in the right pane.

Tips

• This inbox has no Action Required tab or acknowledge button. For those, open CRM Chat from the CRM dashboard or My Day.