Read the Command Center engagement tiles

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• Needs: Network Dashboard
• Needs: CRM
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If you don't see this

• It needs the Network Dashboard permission. A director grants it under Manage School → Staff → Permissions.
• It needs the CRM permission. A director grants it under Manage School → Staff → Permissions.

The Engagement & Sentiment section is the last band of Command Center. Its two tiles score what teachers publish and what families open.

Before you start

• Finish Open Command Center and pick your schools first.

Steps

1. Open Dashboards → Command Center and scroll to Engagement & Sentiment.

   Screenshot coming soon01 · /command-center

   The Engagement & Sentiment section

2. Pick a window with the tile's date picker (This School Year by default, or This Month, Last Month, Last School Year, Custom).
3. Read each tile, and click it for detail:
   • Teacher Engagement (needs can_access_crm): how consistently teachers publish. Lesson plan completion is the share of open classroom days with a published plan; Daily reports sent is the share of present children who got a daily report; Community feed posts is the share of active children with a new post to see.
   • Family Engagement (needs can_access_crm): how often families open what teachers publish: lesson plans, daily reports and feed posts, each within a few days to a week.
4. Click Lessons, Reports or Feed to switch the trend line.
5. Click View By School › to open the breakdown. Expand a school to see its metric scores, then expand a classroom to see its own.

Tips

• METRIC SCORES · IQM shows each metric as the average of the middle half of your selected schools. Hover the info icon next to a metric for its definition.