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Download reports from the Report queue

  • Director
  • Finance
  • Admin
  • Needs: Report Center
  • Desktop
  • Draft

Every report you generate is saved in your Report queue, so you can leave while it runs and download the file later.

Before you start

Steps​

  1. After you click Generate, the Preparing report window opens. When the report finishes, the file downloads and the window closes.
  2. To keep working meanwhile, click Continue in background (it appears after about 15 seconds).
  3. To get back to your reports, open Report Center and click Report queue at the top right. A red dot means a finished report hasn't been downloaded yet.
    The Report queue button in Report Center
  4. Find your report. Each card shows the schools, the period, the format and a status: Queued, Running, Complete, Partial or Failed.
  5. Click Download to get the file. If the report covers several schools, click Download ZIP to get one ZIP file.
    The Report queue with a finished report
  6. To download one school's file, click the card to expand it, then click Download and the file name under that school.

Tips​

  • An expanded card shows each school's row count and Data as of date. Unexplained variance means that school's figures don't reconcile, so review that file before you use it.
  • To clear all the red dots without downloading, open the menu at the top right and choose Mark all as read.
  • Only you can see your queue.

FAQ​

  • Can I cancel a report? No. Once it starts, it runs until it finishes.
  • What does Partial mean? Some schools couldn't be included. Expand the card to see which ones.
  • The window says the report is taking longer than usual. It keeps running. Click View in queue or Retry.
  • A school shows "Access revoked". You no longer have access to that school, so its file can't be downloaded.