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Approve a pending parent link

  • Director
  • Admin
  • Needs: My School
  • Needs: Approve Communication Items
  • Phone
  • Desktop
  • Draft

A pending link means a parent invited someone who has not accepted the connection yet.

Before you start

Steps​

  1. Open the child's profile and tap Connected Users.
  2. Tap the pending adult. The screen explains: "This is a pending link: the user was invited by a parent and has not accepted the connection yet."
  3. Tap Approve Link at the bottom.
    A pending connected user with Approve Link

Tips​

  • If you would rather wait for the adult to accept, leave it. They connect when they accept the invitation themselves.
  • To remove the pending link instead, see Remove a connected adult from a child.

Troubleshooting​

  • Approve Link is missing. You need Approve Communication Items.