Handle a parent's request to remove someone

• Director
• Admin
• Needs: Approve Communication Items
• Phone
• Desktop
• Draft

If you don't see this

• It needs the Approve Communication Items permission. A director grants it under Manage School → Staff → Permissions.

Removing an adult from a child needs a director's sign-off. Until you decide, the person stays active.

Steps

1. Open Approvals (phone) or Approval Center (sidebar).
2. Tap the School Records chip. Removal requests are listed under Approved Pickups. Tap the child's row.

   Screenshot coming soon01 · /approval-center

   A pending removal under Approved Pickups

3. Find the row marked (Removal Pending). It says whether the person is an Approved Pickup or a Connected User.
4. Choose:
   • The ✓ to approve. In Approve Removal, tap Remove.
   • The ✕ to deny. In Keep Pickup (or Keep Connected User), tap Keep.

Tips

• Talk to both parents first when custody may be involved. Removing a pickup takes effect right away.
• On the child's profile, a person with a pending removal shows "Removal requested — pending director approval."