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When Asilo says "This child may already exist"

  • Director
  • Admin
  • Needs: My School
  • Phone
  • Desktop
  • Draft

After you enter the child's name and tap Continue, Asilo quietly checks your school for close matches. You only see a dialog if it finds one.

Steps​

  1. Read the dialog This child may already exist. Each match shows the child's name with their date of birth and guardian when known.
    The possible duplicate dialog
  2. Choose one:
    • Tap a match to stop adding and open that child's existing profile.
    • Not the same child — add anyway to keep going with the new child.
    • The × closes the dialog and also keeps going.

Tips​

  • Twins and siblings with similar names often match. Check the date of birth before deciding.
  • If you created a duplicate lead by mistake, un-enroll it and choose the reason Duplicate child. See Un-enroll a child.