Restore an archived lead

• Director
• Admin
• Needs: My School
• Phone
• Desktop
• Draft

If you don't see this

• It needs the My School permission. A director grants it under Manage School → Staff → Permissions.

If a family you archived as a lead gets back in touch, restore the lead instead of creating a new child.

Before you start

• Finish Open a child's profile first.

Steps

1. Open the archived lead's profile. Search for the child by name if needed.
2. Tap the status chip under their name to open Enrollment History.
3. Tap Restore Lead at the top.

   Screenshot coming soon01 · /my-school

   Restore Lead at the top of an archived lead's history

4. "Lead restored" confirms it. The child is a lead again.

Tips

• Restore Lead only appears for archived leads, not for children who were enrolled and then un-enrolled.