Un-enroll a child

• Director
• Admin
• Needs: My School
• Phone
• Desktop
• Draft

If you don't see this

• It needs the My School permission. A director grants it under Manage School → Staff → Permissions.

Un-enrolling moves the child to Archived on the date you pick. Their records stay in Asilo.

Before you start

• Finish Change a child's enrollment status first.

Steps

1. Open the child's profile and tap Enrollment Records → Enrollment History (tap + if the history opens).
2. Tap Un-enroll.
3. Pick the child's last day and tap Next. Any scheduled start dates after that day are removed.
4. Why is this child unenrolling? Choose Graduated, Unhappy, Moved / Relocated, Financial, or Other.

   Screenshot coming soon01 · /my-school

   The un-enroll reason screen

5. Add a Note (optional). With Other, the note is required.
6. For Graduated, also answer Where are they going? and Which school year are they graduating from?
7. If your school uses the Exit Survey, Send exit survey is pre-checked for enrolled children. Uncheck it to skip.
8. Tap Save.

Tips

• Leads get a different reason list (Changed mind, Chose another school, No response, Duplicate child, and others).
• Check the child's Tuition card afterwards for remaining Recurring Tuition or unpaid invoices.

FAQ

• Can I delete a child completely? Regional Managers and above can, from the child's Enrollment CRM card: tap ⋮, then Permanently Delete, and give a reason. This cannot be undone.
• Can I change the date later? Yes. See Edit or cancel a scheduled change.